Return and Refund Policy – Jaqvilo
At Jaqvilo, customer satisfaction is our priority.
Return Period
Customers may request a return within 30 days after receiving their order.
To be eligible for a return:
- The item must be unused and in the same condition as received.
- The item must include the original packaging.
- Proof of purchase is required.
Return Process
To request a return, please contact us at:
Email:
HamlerMonte34@outlook.com
Please include your order number and details about the product you would like to return.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval status.
If approved, refunds will be processed to the original payment method within 5-10 business days.
Late or Missing Refunds
If you have not received your refund after the expected processing period, please contact us:
Email:
HamlerMonte34@outlook.com
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days after delivery. We will review the issue and provide an appropriate solution.
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